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September 2, 2010

Easynet acquisition by Lloyds Development Capital (LDC)

Filed under: Uncategorized — Tags: , , , , , — nigel @ 2:40 pm

Easynet has just announced their acquisition, from Sky, by LDC.  This makes them an independent company again.

Is this a good or bad thing?

August 24, 2010

Safe social networking

Filed under: Uncategorized — Tags: , , , , , — nigel @ 1:42 pm

Social networking websites like MySpace, Facebook, Twitter, and Windows Live Spaces are services people can use to connect with others to share information like photos, videos, and personal messages.

As the popularity of these social sites grows, so do the risks of using them. Hackers, spammers, virus writers, identity thieves, and other criminals follow the traffic.

Read these tips to help protect yourself when you use social networks.

  1. Use caution when you click links that you receive in messages from your friends on your social website. Treat links in messages on these sites as you would links in email messages. (For more information, see Approach links in email with caution and Click Fraud: Cybercriminals want you to ‘like’ it.)
  2. Know what you’ve posted about yourself. A common way that hackers break into financial or other accounts is by clicking the “Forgot your password?” link on the account login page. To break into your account, they search for the answers to your security questions, such as your birthday, home town, high school class, or mother’s middle name. If the site allows, make up your own password questions, and don’t draw them from material anyone could find with a quick search. For more information, see:
  3. Don’t trust that a message is really from who it says it’s from. Hackers can break into accounts and send messages that look like they’re from your friends, but aren’t. If you suspect that a message is fraudulent, use an alternate method to contact your friend to find out. This includes invitations to join new social networks. For more information, see Scammers exploit Facebook friendships.
  4. To avoid giving away email addresses of your friends, do not allow social networking services to scan your email address book. When you join a new social network, you might receive an offer to enter your email address and password to find out if your contacts are on the network. The site might use this information to send email messages to everyone in your contact list or even everyone you’ve ever sent an email message to with that email address. Social networking sites should explain that they’re going to do this, but some do not.
  5. Type the address of your social networking site directly into your browser or use your personal bookmarks. If you click a link to your site through email or another website, you might be entering your account name and password into a fake site where your personal information could be stolen. For more tips about how to avoid phishing scams, see How to reduce the risk of online fraud.
  6. Be selective about who you accept as a friend on a social network. Identity thieves might create fake profiles in order to get information from you.
  7. Choose your social network carefully. Evaluate the site that you plan to use and make sure you understand the privacy policy. Find out if the site monitors content that people post. You will be providing personal information to this website, so use the same criteria that you would to select a site where you enter your credit card.
  8. Assume that everything you put on a social networking site is permanent. Even if you can delete your account, anyone on the Internet can easily print photos or text or save images and videos to a computer.
  9. Be careful about installing extras on your site. Many social networking sites allow you to download third-party applications that let you do more with your personal page. Criminals sometimes use these applications to steal your personal information. To download and use third-party applications safely, take the same safety precautions that you take with any other program or file you download from the web. For more information, see Before you download files, help protect your computer.
  10. Think twice before you use social networking sites at work. For more information, see Be careful with social networking sites, especially at work.
  11. Talk to your kids about social networking. If you’re a parent of children who use social networking sites, see How to help your kids use social websites more safely.

July 30, 2010

why would a small company still want an IT Manager?

Filed under: IT support, Uncategorized — nigel @ 3:15 pm

http://www.linkedin.com/answers/startups-small-businesses/small-business/STR_SMB/705879-303903

why would a small company still want to employ an IT Manager?  If you have any thoughts, please add a comment.

April 13, 2010

New Year - New Growth - New Staff needed

Filed under: General, MN News, Uncategorized — nigel @ 9:00 am

Our new financial year has started well; so well that we need to recruit a number of new staff:

The engineers are needed to fulfil a combination of new contracts and current client contract uplifts and more detailed job descriptions are on our website

the Regional Business Manager is needed to ensure the new engineers are kept very busy and we can fulfil the constant stream of new enquiries we are getting.

If you are interested in any of the positions we are currently looking for, e-mail us at recruitment@managednetworks.co.uk

NO AGENCIES.  IF YOU CALL FROM AN AGENCY EXPECT TO BE DEALT WITH APPROPRIATELY

September 14, 2009

Vista licenses and virtualisation

Filed under: Uncategorized — Tags: , — nigel @ 4:29 pm

Did you know that a standard retail or MOLP Vista license doesnt allow you to virtualise or stream the desktop OS?

A VEDC license is also required

May 27, 2009

What’s the daftest excuse your IT support company has given you for not getting something fixed?

Filed under: IT support, Technical, Uncategorized — Tags: , — nigel @ 5:22 pm

We get lots of comments from prospective clients about why they are talking to us. It would be interesting to hear what other excuses are used.  Is this the picture you have in your head of your IT support company?

July 7, 2008

Server Racks: The Good, The Bad and The Funky

Filed under: Uncategorized — nigel @ 1:50 pm

Server racks find themselves, like iMacs and remote control Christmas lights, at the geeky junction of technology and style. Or at least, they can do. Little else has the potential to both lift the spirits, or to sadden the heart like a server rack.

We’ve collected some of our favourite server rack / server room pictures for you.

The Good

A couple of our favourite, well-organised set-ups first.

In 2007, the London Stock Exchange reported they could handle 4,200 orders per second. This photo shows their test/dev server room. The photographer, JonnieW@lker says “The real thing has cameras on tripods and to get in you need 2 signed authorisations in order to gain access (only allowed after 6:00 pm)

This rack, somewhere in California, gets our vote for its well tidied cables, and a bonus point for emitting just the right amount of blue glow. Good find, Kim Scarborough!

The Bad

Free Geek volunteers repurpose old computers for people that wouldn’t be able to afford them otherwise. Thanks to Skippy13, we can now see inside the FreeGeek server room. We’re going to have a whip-round and donate some cable-ties to them.

Richard explains that the configuration in this test lab changes on a daily basis, though it seems to remain in permanent Spaghetti Hell.  Concerningly, it seems that this photo was taken after the lab was cleaned up. Woah.

It looks like this used to be a server room. Maybe? To be fair, their looming and cable-tidying looked pretty top notch, but we can only imagine that there may have been heat dissipation issues. No hints from Silfverduk, except that it seems to be in Pripyat, Ukraine.

The Funky

A bonus server set-up to finish:

These are the servers for a web service called Backrub. The wiring clearly needs a bit of work, but we particularly like the SCSI drive box built from plastic bricks.

It’s great that the guys who bult it had time to enjoy themselves, whilst building up the service which would later be renamed ‘Google.’

If you find your server is living in Spaghetti Hell, you should talk to us about IT Support. We promise not to take incriminating photos!

June 17, 2008

I never knew Google was THIS massive!

Filed under: Uncategorized — nigel @ 1:55 pm

The blogosphere was amazed earlier this year when it realised the true size of Google. Think Google is the King Kong of search? Think a million King Kongs and you’re getting close. Google processes 20 Petabytes of a data a day. Don’t know what a Petabyte is? Check this out:

An MP3 is about 3MB. The Beatles recorded 214 singles- that’s close to just one gigabyte. 1024 gigabytes makes a Terabyte and 1024 terabytes makes a petabyte. Lost and confused? We were too.

Our poor mortal minds haven’t been so boggled by the ‘big numbers’ since a legendary wag fooled his elders out of ‘quite a lot’ of rice by using a chess board a few hundred years ago. We’ve used the same unit of measurement – grains of rice – to try to put Google’s electronic brain power into perspective.

Let’s relate a grain of rice to a byte. A byte is normally eight binary bits, eg ‘10011000’. It can also be written as a two digit hexadecimal number. In terms of data, a byte is generally used to store a letter. One byte = one letter = one grain of rice.

Bearing this new representation in mind, we can now look at a kilobyte (1024 bytes) as a small bowl of rice. It’s about half a portion, not enough to fill you up – and in data terms a kilobyte would only be a few paragraphs of text – not much to mentally stimulate you there either.

Next up is the megabyte – which is around the size of all the text on an average website, or a short novel. On the rice scale, a megabyte would be a 25kilo bag of rice; enough to feed over 420 people in one sitting, if you have enough chairs.

1024 times larger still is the gigabyte. Back in 1995, I bought a PC with a gigabyte of hard drive space, and managed to store everything I needed on there for the next few years.

To store a gigabyte of rice I’d have needed a bigger garden…. the size of two shipping containers to be more precise. And I could have treated all of those curry-loving Mancunians to a meal. The equivalent of finding a single word in a gigabyte of text is finding a few grains of rice somewhere inside those two containers.

Moving up the scale again we reach the terabyte, equivalent to 1024 gigabytes. I have a terabyte drive sitting in front of me – it’s the size of a small shoebox. But to search through all that data – even on my most powerful desktop machine – would take longer than my patience could bear.

To transport a ‘terabyte’ of rice we’d need to hire this container ship. We could use its contents to feed everybody in the EU.

Finally, we arrive at the mighty petabyte. At this stage, we’re well beyond the size of data that most individuals or small companies handle, and into the realms of some of our Enterprise clients. It’s the same as 210 of the largest container ships that have ever been built, EIGHTY bowls of rice for every person on the planet, or…

…what you’d need to cover central London in 1 metre of rice!

Remember, Google processes 20 petabytes of data every day; or if you prefer – over 4,000 gigantic ships bursting with rice, 1,600 bowls for everyone on the planet, or central London drowned in 20 metres of the stuff. This is spread over 72,000 jobs each taking an average of 7 minutes to complete. Their data processing capability is a big contributor to their position at the top of the online world, and also no doubt to their estimated £1million monthly electricity bill.

If you have a data network – whether it’s projected to carry giga-, tera-, or petabytes – then drop us a line to find out how our IT Support services can help your business. We could even treat you to a bowl of rice.

April 3, 2008

How BitTorrent Works (Explained with Cardboard People)

Filed under: Uncategorized — nigel @ 1:56 pm

Meet the gang: Wayne, Tracy, Maxine and Leslie. They all love the Internet and use it to (legally) download all types of files, particularly movies.

…Wayne’s a bit bored and really feels like watching a movie as soon as possible. This short video explains how BitTorrent can make it happen. It also touches on BitTorrent etiquette, to help you avoid any potential embarrassment and achieve the best possible download results (please don’t be a leech).

If, for some crazy reason, you don’t feel like watching the whole video, here’s what basically happens (WARNING: spoiler below): - Wayne (the client) feels like watching a movie.

  • He sends a file request using BitTorrent software on his computer via the Internet to a Tracker
  • The Tracker accepts the file request and then finds some other computers (peers) that have the file and are willing to share it.
  • There always needs to be one computer with the whole file on it, but other computers can be downloading and uploading a torrent of bits in any order.
  • Once the Tracker has linked up all these computers the file sharing begins in earnest, and it really is the more the merrier!
  • So (deep breath): Maxine (who has 100% of the file) shares an F with Wayne, then Leslie shares an I, then Wayne sends an F back, then Tracy shares an E and Wayne shares an I with Tracy and an E with Leslie, then Maxine shares an L with Wayne (which means Wayne’s FILE is complete), finally he shares an L with Leslie.

Did you get all that? No? Well, that’s why we made a video…

For those that are interested, Howstuffworks has a much fuller description of how BitTorrent works

Music: Radio Martini - Kevin MacLeod

March 28, 2008

Welcome to Managed Networks

Filed under: Uncategorized — nigel @ 2:05 pm

Welcome!

Managed Networks is an IT Support company based in London. We have offices around the UK including London, Manchester, Liverpool and Birmingham

This blog was set up to give a light hearted look at Managed Networks and the IT Support Industry. Have a look around and check out the various videos we have posted.

Obviously, if you are unhappy with your current IT support setup, then we would love to hear from you.

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