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August 24, 2010

Virtualization Stands For Real IT Benefits

Filed under: General, IT support, Technical — PaulS @ 11:47 am

Virtualization is sometimes viewed by certain companies with deep suspicion, often not understood properly and perhaps, even simplistically misinterpreted as ‘unreal’ and therefore, easy to dismiss. It’s argued that if data cannot be physically seen to be safely secured in a server locked in a room on the company premises, then they don’t want to know, end of!

The obvious error with this argument of course, is that the security of the computer network infrastructure itself, should be the principal object of concern, not by which work station, or in which cupboard the server stands. The problem for many businesses has been the loss of data because an accident, disaster or emergency has compromised the security and continued use of the operating system. The time and cost often involved with disaster recovery is predominantly, a direct result of compromised client side servers.

The concept of virtualization, whereby, a server is virtually partitioned into several sections, allowing each section to work individually, is not a new concept. The increased security is a result of the partitioned servers being isolated from one another, so that a problem affecting the one does not affect the others. A virtual server can be used to trap viruses and other malicious programs.

The adoption of virtualization and the reduction of the number of servers needed, has demonstrably delivered tangible benefits to daily business operating in numerous industries of all sizes. They consistently point to improved server utilisation, application management and availability to data backup, network security and protection.

In addition to reducing the amount of physical hardware, there is a corresponding reduction of energy consumption and generated heat in server rooms, and the opening up of valuable server rack space.

Of paramount concern always, is the ability for companies to significantly reduce the time spent daily on routine IT administrative tasks, including the ongoing development and launch of new applications. In today’s competitive, economic environment, outsourcing IT releases and refocuses valuable company resources to prioritise their other areas of urgent business needs.

Lack of budget and resources are often the most stated reasons given for companies holding back on implementing much needed IT streamlining, yet the reality of virtualization is you buy less hardware, which means saving on the costs of hardware purchase and maintenance.

Individualised local region IT support for virtual servers optimises multiple location business continuity because of partitioned server processing.

July 27, 2010

Remote Access Opportunities With New Windows Small Business Servers

Filed under: General, IT support, Microsoft news, Technical — Grant @ 1:08 pm

Earlier this month at Microsoft’s Worldwide Partner Conference, held at Washington, USA, two new ‘preview releases’ were announced, which will shortly be made available by download, for its Windows Small Business Server (SBS) product suite. Code-named “SBS 7″ and “SBS Aurora”, respectively, the releases, are aimed principally to serve the Proactive IT service needs of SMEs and smaller organisations.

Essentially an upgrade of all its former components, the SBS 7 is designed to support employees needing “file-and-print, email and Internet services at companies with up to 75 users. Planned inclusions are “Windows Server 2008 R2, Exchange Server 2010 SP1, SharePoint 2010 Foundation, Windows Server Update Services 3.0 and SQL Server 2008 R2.

The second release, SBS Aurora will be good news indeed for businesses operating with less than 25 staff but who require remote data access. Capable of delivering both traditional and cloud capabilities, it is being highlighted as a “first server” option for small businesses, and will also feature automatic backup and restore capabilities as well as enabling file and print sharing.

Microsoft Gold Certified Partners and IT support specialists for SMEs will be ideally placed to give an authoritative first review. Small business owners and IT Managers will almost certainly wish to obtain advice and insight, in the form of an IT Audit, into their options for their remote access working needs at their most cost effective.

Windows Small Business Server (SBS) is technically not an ‘edition’ of the Windows Server operating system but an integrated server suite, designed for running intranet management and Internet access for a small and medium enterprise network operating no more than 75 PC terminals.

Providing vital management benefits such as integrated setup, enhanced monitoring, a unified management console, and remote access, the application servers are seamlessly integrated to enable small businesses to operate a fully remote access workplace.

Even smaller SMEs who require less than a maximum possible of 10 users, can enjoy the benefits, albeit limited, of a Windows Home Server, code-named “Vail,” introduced Spring 2010. Unlike SBS Aurora, the Windows Home Server Vail beta version, currently lacks printer support and is without terminal server support for remote access.

July 8, 2010

iPhone update issue

Filed under: IT support, Technical — nigel @ 10:31 am

You may be aware that Apple are providing an update to the software on your iPhone. Managed Networks has been advised of a potential issue with this software update and synchronisation with your email. This issue could prevent or severely slow the synchronisation of your email with your iPhone. We are therefore recommending that you do not install the upgrade known as iOS4 for now.

June 25, 2010

Proper Collaborative working with Office 2010

Filed under: General, Microsoft news, Technical — nigel @ 9:29 am

Ever tried to work on the same Office document as someone else?  Frustrating isn’t it?  With Word you couldn’t do it and Share Workbook in Excel created clashes!

The combination of Sharepoint and Office 2010 Professional Plus makes working on Word or PowerPoint documents simple

Share and share alike. The Microsoft Office Backstage™ view offers a quick way to store and share your documents online.

1.

Click on the File tab in the upper left hand corner to open Backstage view.

2.

Select Save & Send.

3.

Click Save to SharePoint. Once your document is saved, colleagues you have shared the file with will be able to access the file in your SharePoint library.

4.

Or click Save to Web and coworkers you have granted permission to will be able to access the file from virtually any computer with an Internet connection.*

Never wait in line again. With useful co-authoring tools, you and your colleagues can make edits at the same time in a Word 2010 document or PowerPoint 2010 presentation.

1.

Post your Word or PowerPoint file to a SharePoint 2010 site. Co-authoring is automatically enabled when multiple individuals open the document at the same time.

2.

To help you track who is editing the document, Word 2010 shows the name of your colleague by the text they have changed. You can also find the list of current editors on the bottom Status bar or on the Info tab in Backstage view.

3.

You will see the changes that others have made after you save the file when using co-authoring in Word 2010 and PowerPoint 2010.

Learn more about co-authoring with SharePoint 2010.

March 11, 2010

Today’s fire in Shoreditch

Today’s fire meant that a great many companies were unable to get to their office - were you one of them?

Did it mean you were unable to do any work or could you work from home?

Remote working technologies such as Citrix, Microsoft Terminal Services, Remote Desktop Protocol (RDP) and Outlook Web App (OWA) can all be set up to quickly and easily provide you and your business with the ability to work from other locations when your office in unavailable

February 16, 2010

Computer Aid International are changing their data wiping provider

Filed under: General, Technical — nigel @ 12:14 pm

Computer Aid International is Managed Networks’ preferred charity for re-using computer hardware that has reached the end of its useful business life.

Computer Aid International regularly reviews its partners to ensure that the services we provide continue to support the needs of our donors and they have changed their data wiping provider from Blancco to Kroll Ontrack. 

Ontrack Eraser has been developed to meet stringent international security requirements, it is certified by the following organisations:
- UK CESG HMG Infosec 5 (Lower & Higher)
- US Department of Defense
- German PCI
- Norwegian National Security Authority (NSM)
For more information about Ontrack Erasure, please click here

Please don’t hesitate to contact us should you have any questions.

November 20, 2009

Improve your communication with Exchange 2010

Filed under: IT support, MN News, Technical — nigel @ 11:47 am

The new version of Microsoft Exchange is out now and there is a great deal that will help your business:

  • you can use Exchange for your voicemail, so you no longer need voicemail on your phone system
  • you can send and receive text messages from your Outlook or Entourage - with Windows Mobile 6.5
  • Outlook Web Access is much better and far easier to use
  • the resilience is significantly improved
  • the back-end databases take up far less space and so the storage you need to allocate is far less
  • archiving is improved and can be controlled for compliance reasons

Want to talk about it?  call us on 0800 783 6170

October 20, 2009

Scareware

Filed under: IT support, Technical — nigel @ 4:10 pm

The number of computers being infected by Scareware has increased considerably over the last few months, especially those without any real perimeter defence.

It works by claiming to have found viruses and then asks the user to purchase anti-virus software that will kill the “found viruses”.  Anyone who does this will have wasted their money and may well have given hackers access to their PC.  Unfortunately this is a constantly evolving piece of malware and is difficult to spot, so vigilence is required.

This is Managed Networks’ recommended route to clearing it.  To get rid of the malware is a two-stage process and will have hopefully happened before the malware gets through to the server infrastructure.

  1.  use Malwarebytes and SUPERAntiSpyware to delete it
  2. you have to delete and rebuild the user’s profile because this is usually where the malware embeds itself.  It should be deleted from both the local desktop and the server.

You should be protected from older versions of this malware, if your AV software is up to date, but please be vigilant.

August 28, 2009

Can SME’s justify becoming virtualised? (and what is server virtualisation anyway???)

The latest ‘big thing’ in IT is virtualisation - but what is it and is it any good for SME’s?

The in-depth explanation is that virtualisation refers to the technology designed to provide a layer of abstraction between computer hardware systems and the software running on them. This ‘abstraction’ splits the single, stronger server into sub servers. With a virtualized IT network in place, companies benefit from secure, efficient and proven technology.

Are you still reading???

Virtualisation is one bigger server (the host) hosting a number of smaller virtual (guest) servers using software such as Microsoft Hyper-V or VMWare. Each virtual (guest) server is allocated a specific amount of the processor capacity and the memory (RAM) and so uses more of the capability of the server than would ordinarily be used if you used a lot of smaller physical servers.

Virtualisation is growing in popularity with SME’s  despite the widely held myth that it is really only appropriate for larger companies. Why? Because it really can save SME’s money and delivers more reliability. Fewer servers are needed on-site, instantly cutting associated costs on admin, power & cooling.

Business analysts also have assorted theories about how the increased efficiency and savings have a knock on effect throughout the company. However at Managed Networks we are straightforward souls and think that ideas that save you money and provide a reliable solution are potentially very good ones to adopt.

It’s something we at Managed Networks are doing more and more of, so if you want to talk about it give us a call or comment on the blog

August 4, 2009

iPhone hacking problem

Filed under: General, IT support, Technical — nigel @ 6:03 pm

Do you have iphones in the business?

Has your IT company helped you to block the hacking issue?  If yes, great.

If no, let us help you out.  Click here

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