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December 21, 2009

Phishing Warning if you have a Google Adwords Account

Filed under: General, IT support, Phishing warnings — nigel @ 11:22 am

Beware of this e-mail that seems to be circulating and targeting those who use Google Adwords.  It is not from Google and so please do not follow the links or give them any details

Hello,

Our attempt to charge your credit card for your
outstanding Google AdWords account balance was declined.
Your account is still open. However, your ads have been suspended. Once
we are able to charge your card and receive payment for your account
balance, we will re-activate your ads.

Please update your billing information, even if you plan to use the
same credit card. This will trigger our billing system to try charging
your card again. You do not need to contact us to reactivate your
account.

To update your primary payment information, please follow these steps:

1. Log in to your account at http://adwords.google.com/Select/Login.
2. Enter your new or updated billing information.
6. Click ‘Update’ when you have finished.

In the future, you may wish to use a backup credit card in order to
help ensure continuous delivery of your ads. You can add a backup
credit card by visiting your Billing Preferences page or visit the
AdWords Help Centre for more details:
https://adwords.google.com/support/bin/answer.py?answer=3D28857&hl=3D.. B

Thank you for advertising with Google AdWords. We look forward to
providing you with the most effective advertising available.

Sincerely,

The Google AdWords Team

————————————-
This message was sent from a notification-only email address that does
not accept incoming email. Please do not reply to this message. If you
have any questions, please visit the Google AdWords Help Centre at
https://adwords.google.com/support/?hl=3Den_GB to find answers to
frequently asked questions and a ‘contact us’ link near the bottom of
the page.

Silly Christmas Support Story

Filed under: IT support, Silly Stories — nigel @ 10:29 am

It seems that silly season has really kicked in!

Early on Saturday evening one of our engineers received a call from a client saying they had lost all internet connectivity. A little invesitgation work identified the cause:

The staff wanted to put up the Christmas tree and plug in the lights, but there were no spare plug sockets…………………………………………..!

Perhaps we should send them this: http://www.delfyn.com/christrescre.html

Merry Christmas and a Happy New Year

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